Our Commitment to Your Privacy

At Iron Air HC (Home Comfort), we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. If you have questions about this policy, please don't hesitate to reach out to us at ironairhc@gmail.com or call (365) 888-5854.

This policy applies exclusively to information gathered through our website and digital platforms. It does not cover information collected through offline channels or other means outside our website.

Your Consent

By accessing and using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our website.

Information We Collect

We collect information to provide you with better service and improve your experience. The specific information we request and why we need it will always be clearly communicated at the time of collection.

Information You Provide Directly

When you contact us for service, request a quote, or fill out forms on our website, you may provide:

• Full name and contact details (phone number, email address)
• Service address and property information
• Service requests, questions, or concerns
• Payment information (processed securely through third-party payment processors)
• Any additional details you choose to share with us

Information Collected Automatically

When you visit our website, certain technical information is automatically collected, including:

• IP address and general location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or source of traffic
• Date and time of your visit

How We Use Your Information

The information we collect helps us deliver exceptional service. We use your data to:

• Schedule appointments and provide HVAC services
• Respond to your inquiries and service requests
• Send appointment reminders and service notifications
• Process payments and maintain billing records
• Improve our website functionality and user experience
• Analyze website traffic and user behavior patterns
• Send relevant promotional offers and service updates (with your permission)
• Maintain compliance with legal and regulatory requirements
• Prevent fraudulent activity and enhance security

Cookies and Tracking Technologies

Like most modern websites, Iron Air HC uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Help us understand site usage and performance
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect your ability to use some features of our website.

Third-Party Services

We work with trusted third-party service providers to enhance our website and marketing efforts. These partners may include:

• Google Analytics: For website traffic analysis and insights
• Google Ads: To display relevant advertisements across the web
• Payment Processors: For secure payment processing
• Email Service Providers: For sending service communications

These third parties have their own privacy policies. Iron Air HC does not control and is not responsible for third-party practices. We encourage you to review their policies independently.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We regularly review and update our security practices to maintain the highest level of protection.

Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal data we collect and how it's used
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

EU Residents (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Object: Object to our processing of your information
• Right to Data Portability: Request transfer of your data to another organization

To exercise any of these rights, please contact us at ironairhc@gmail.com. We will respond to your request within 30 days.

Children's Privacy

Iron Air HC does not knowingly collect personal information from children under the age of 13. Our services are intended for adults seeking HVAC services. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information. If you believe your child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service records and communication history may be retained for several years to maintain service quality and comply with business and legal requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Effective Date" at the top of this page and notify you through our website or by email. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: